This policy provides information on the personal information that we collect and use to provide our services, including through the Company websites and or services or equipment we offer, and how we use it.
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the latest version which will apply each time you access the websites.
We are registered as a data controller with the UK Information Commissioner's Office. Our data protection registration number is ZA054812.
If you have any questions about our policy, please contact us via dpo@caredocs.co.uk
We collect a variety of personal information about individuals that visit the Company websites or that we interact with through our day to day business activities.
We collect personal information in instances such as those listed below:
We collect information on visitors to the Company websites, including information on which areas of the Company websites are most frequently accessed and how long visitors remain in those areas.
We may collect information about your device when you use CareDocs services, such as your device’s IP address, the operating system, and the browser type.
We may collect information about how our customers use our services, for system administration and to report aggregated information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
We may utilise “cookies” which enable us to monitor Company website traffic patterns and to serve you more efficiently if you revisit a Company website. A cookie does not identify you personally, but it does identify your computer. You can set your browser to notify you when you receive a cookie, and this will provide you with an opportunity to either accept or reject it in each instance. Rejecting cookies may have the effect of limiting your access to parts of the Company website.
We use the personal information collected for the purpose it was provided or received, including in the following ways:
All customers have the option to opt-out of receiving email marketing communications from us. by clicking on the “unsubscribe” link in any email communications. Other parties may subscribe to our mailing list from the Company website.
Except where otherwise stated by us in this privacy policy, the terms and conditions of our Company websites, or our Terms and Conditions of Business, we will not, without your consent, sell or otherwise provide your personal information to a third party, or make any other use of your personal information for any purpose other than that for which it was originally collected, and is not incidental to your use of the Company websites or the CareDocs system.
Any third parties we employ to process personal data will be compliant in accordance with the General Data Protection Regulations.
We may also need to disclose personal information if required to investigate you or your activities. We may also disclose such information as required or permitted by any law.
If you request us not to use personal information in a particular manner at all, we will adopt reasonable measures to observe your request, but you acknowledge that use of the Company websites and/or CareDocs systems may involve some use of your personal information and that following your application, we may still use or disclose that information if:
Unless in using the Company websites you expressly agree or imply to make specific information available and able to be used and/or disclosed by use, all personal information which we collect is kept confidential to the best of our ability, subject to the terms of the Company websites and this privacy policy. You will appreciate, however, that we cannot guarantee the security of transmission as there are always risks associated with transmitting information across the Internet.
Also, our employees, contractors and other product/service providers who provide services related to our Company websites and CareDocs systems are obliged to respect the confidentiality of any personal information held by us.
Personal information which we collect may be assembled for analysis but, except in circumstances where you expressly indicate or imply that you wish to make the information available to others and to identify you, we will use our best endeavours to ensure that individuals remain unidentified.
We hold personal information in our secure databases.
CareDocs Company websites including CareDocs.Mobi and CareDocs.Cloud uses Azure SQL databases that are encrypted at rest by default encryption, as well as all internet communication to and from the servers.
We take all reasonable steps to protect your personal information, including:
Data is stored in an encrypted form on our servers.
We treat Company websites and data security seriously and endeavour to provide a secure, safe platform through which to enable point of care recording.
We will take reasonable technical and organisational measures to help prevent the loss or corruption of your data following General Data Protection legislation.
All Company websites and CareDocs system users are responsible for keeping their username and passwords used for accessing the systems provided by CareDocs confidential.
You are entitled to have access to any personal information relating to you which you have previously supplied to us. To obtain a copy of the personal information we hold about you, please write to us using the contact details provided below.
If at any time you provide or disclose personal information about someone other than yourself, you must ensure and you warrant that you have that person’s consent to provide such information for the purpose specified.
If our business is ever sold, acquired, merged, liquidated, reorganised or otherwise transferred, we reserve the right to move to the extent permissible by law, our user databases, together with any personal information and non-personal information contained therein to a third party acquiring the assets.
We reserve the right to make changes to this policy. Such changes will be updated on the Company websites following the making of such changes.
If you wish to make an enquiry regarding any personal information relating to you which may be in our possession, contact:
Telephone: 0330 056 3333
Email: dpo@caredocs.co.uk
Our Contact form - go to our contact page